Indoor Golf Simulator FAQs

LevelUp charges per bay, not per person. Current summer rates are $24 per hour Monday through Friday and $30 per hour Saturday and Sunday, in effect through September 30, 2026. Up to 4 players per bay at no extra charge. Rates may change seasonally — see the booking page for live pricing.

You pay per bay, and most bays can accommodate up to 4 players. Bring friends — it’s the same price either way.

We accept all major credit cards, Apple Pay, and Google Pay through our secure checkout.

We do not currently offer group discounts, packages, or memberships, but these will be launching soon.

Yes! Gift cards can be purchased directly from us directly on our website.

You can cancel by contacting support at least 24 hours in advance for a full refund. Cancellations within 24 hours or no-shows are non-refundable.

To reschedule, simply cancel a booking and create a new one.

Trackman iO is an advanced indoor golf radar system that tracks your swing, ball flight, and impact data with incredible accuracy. It’s the same technology trusted by top professionals for training and simulation — now available in every LevelUp bay.

Extremely accurate. Trackman iO uses radar and optical sensors to measure over 40 data points — including ball speed, launch angle, spin rate, and club path — within fractions of a millisecond.

No. Trackman iO works with standard golf balls and your own clubs. Just ensure your balls are clean and free of markings that might affect optical tracking.

For the most precise data, you can use Radar Capture Technology (RCT) balls, like the Titleist Pro V1 RCT. While we don’t supply these, you’re welcome to bring your own or purchase them from us.

Yes! Trackman iO gives you access to over 450 world-class courses, including famous Canadian favourites like Cabot Cliffs, Glen Abbey, and Whistler Golf Club. You’ll experience realistic conditions, accurate distances, and detailed visuals.

You don’t need one to get started, but creating a free Trackman account lets you save your stats, track progress, and sync rounds to your mobile app for analysis later.

Absolutely. Each player can log in with their own Trackman account or play as a guest. The system automatically switches players and tracks individual stats.

Yes! Trackman iO provides instant feedback that helps golfers of all levels understand their swing and improve faster. Beginners especially benefit from seeing clear, visual data on what to adjust.

Yes. If you already use Trackman at another facility, you can log in to your existing account at LevelUp and all your progress will sync automatically.

Non-members and public guests can book up to 7 days in advance.

Bookings can be made for any immediate time slot, provided it is available.

We have limited loaner sets available on a first-come first-served basis. Not all variations of clubs may be available, so it's best to bring your own clubs.

All ages are welcome to visit and use the facility, but anyone under the age of 18 must be accompanied by an adult for the duration of the booking.

Yes. LevelUp Indoor Golf is open 24 hours a day, 365 days a year. Access is fully automated, so you can book and play any hour, day or night. Just reserve your bay online and you're set.